Labour-Management Relations Certificate Program Content

Each module incorporates active learning through group discussions or role playing and includes a collective bargaining simulation. Instructors are drawn from leading practitioners and academics, supported by guest speakers who discuss special topics and contribute a balanced perspective representing all areas of labour relations.

Fundamentals of Labour Relations

  • Roles of the different parties (union, management, government, third parties)
  • Brief history of the Canadian labour movement
  • Best practices for good labour-management relationships

Changing Employment Relationship

  • Shifting from full-time permanent positions to part-time, contingent and contract work
  • Changing attitudes toward work
  • Shifting modes of employee representation and voice

Collective Agreement Arbitration

  • Understanding the arbitration process
  • Building a strong case
  • How to think like an arbitrator
  • Landmark arbitration decisions


  • When is mediation appropriate or necessary?
  • Dealing with workplace conflict
  • Understanding conflict and communication styles

Collective Bargaining

  • Understanding the bargaining context
  • Developing negotiation strategy
  • Building strong and effective bargaining teams
  • Leveraging conflict to get results
  • Finding common ground
  • Maintaining good relationships
  • Enhancing integrity and professionalism

Legal Framework

  • Interpreting labour law
  • Understanding labour legislation
  • Human rights/contracts/employment standards
  • Duty to accommodate
  • Privacy rights
  • Progressive Discipline
  • Drug Testing

Financial Literacy for Labour Relations

  • Financial Statement Analysis
  • Understanding Financial Reports
  • Utilizing Financial Reports in Bargaining
Dates, Fees & Registration >>

  "Great Guest Speakers! Knowledgeable, entertaining and engaging.  I appreciated all who took the time to answer my individual queries!"
- Lee-Ann Jeffrey, MacEwan Staff Association

Labour Management Certificate ParticipantsDownload Brochure

For more information and to get answers to your questions, please call us at 306-966-8686, email or send your inquiry.

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